a filet with sides at Ruth's Chris Steak House

Ruth’s Chris Jacksonville
Frequently Asked Questions

Reservation FAQs

Making a reservation is an important part of planning a visit to Ruth’s Chris Jacksonville. We’ve answered all of the common questions we receive below. Please don’t hesitate to call us at (904) 396-6200 if we missed anything.

How do I make a reservation?

What is your reservation policy?

Can I modify or cancel a reservation?

Can I request a special table, booth or window seat?

Are walk-ins accepted or are reservations required?

Can you make reservations in the bar?

Can I make a reservation for a large group or private event?

What are the busiest times for Ruth’s Chris Steak House?

What happens if I am late for my reservation?

Menu-Related FAQs

Navigating through the culinary delights of Ruth’s Chris Jacksonville can be an exciting journey. To help guide your culinary exploration, we’ve addressed some common menu-related questions below. If your question isn’t covered here, please feel free to call us at (904) 396-6200.

Where does Ruth’s Chris get its steak?

Do you offer a children’s menu?

Do you offer gluten-free menu options?

Do you offer vegetarian menu options?

How can I see the menu prices?

What is your policy on take-out orders and leftovers?

Can I get a copy of a Ruth’s Chris recipe?

Restaurant Policy FAQs

Understanding our restaurant policies is key to ensuring a smooth and enjoyable experience at Ruth’s Chris Jacksonville. We’ve compiled answers to common questions about our policies below. If there’s anything else you need to know, please don’t hesitate to give us a call at (904) 396-6200.

Can I modify or cancel a reservation?

Do you allow your customers to bring in their own wine? And what is the corkage fee?

What happens if I am late for my reservation?

What is the dress code?

What is your reservation policy?

Do you have a policy regarding lost or left items?

How do you handle customer complaints and issues?

What are your policies regarding special requests (e.g., specific table, decorations)?

What are your policies regarding the use of gift cards or promotional vouchers?

What is your policy on take-out orders and leftovers?

Gift Cards

Giving the gift of a memorable dining experience is a wonderful way to celebrate special occasions or simply show your appreciation. We’ve answered some common questions about our gift cards below to help you make the most of this generous gift.

How do I purchase a gift card?

Can I personalize the message on the gift card carrier?

May I ship the gift card directly to my recipient?

What should I be looking for in the mail?

I am interested in purchasing gift cards in bulk quantities.

Can I return or exchange my gift card?

How do I contact Ruth’s Chris Steak House regarding my gift card purchase?

Other FAQs

Here are some other fun FAQs that don’t fit into one of other categories. Please don’t hesitate to contact us if you have questions that aren’t covered here.

Why is it called Ruth’s Chris?

Who is Ruth?

Who do I contact about a donation request or charitable contribution?

When is Happy Hour?

Three wine glasses at Ruth's Chris Steak House

Host your next event with Ruth’s for an unforgettable experience.

Ruth's Chris takeout bag

From our kitchen, to your table. Order your favorites for takeout or catering.

gift card on a table at Ruth's Chris Steak House

Give the gift of sizzling perfection with a Ruth’s Chris gift card.

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