Three wine glasses at Ruth's Chris Steak House

Privacy Policy

Privacy Policy

At Ruth’s Chris Steak House, we value the trust that our guests place in us. We are committed to protecting the personal privacy of everyone who visits our website and our restaurants.

 Privacy Notice

Effective Date: July 1, 2023

Ruth’s Chris Global Privacy Statement

Ruth’s Hospitality Group, Inc., (“Ruth’s Chris”) is based in the U.S., and its collection and use of Personal Information is processed subject to U.S. Data Protection laws. Personal Information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, to fulfill your order, we collect personal information, such as name, address, phone number, and credit or debit card information. Some laws define “personal information” differently, and we use those definitions when they are applicable.

Ruth’s Chris does not store data collected through our websites in any location outside of the United States. If you are visiting from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from U.S. law, by providing your Personal Information on our websites, you are acknowledging that such collection may occur and expressly grant permission to do so. Ruth’s Chris will take appropriate steps to ensure that your Personal Information is protected and handled as described in this Privacy Policy (the “Notice”).

Please note that this Notice does not apply to the privacy practices of any Franchised Operator Licensee, Domestic or International. For more information on Franchised Operators and Licensees, please visit their websites for more information.

Your Privacy 

Our Notice describes the information we collect from and about you during your visit to our online interfaces (including websites, social media, or other digital channels), via your in-restaurant interactions, and through your interaction with in-restaurant devices owned or controlled by us (collectively, the “Sites”). It also describes how we use information about you and with whom we disclose it. This Notice applies only to those Ruth’s Chris interfaces that link directly to this Notice.

The terms “we,” “our,” and “us” in this Notice refer to Ruth’s Chris and its family of companies. It’s important to know that our websites or may contain links to third-party sites not controlled by Ruth’s Chris or covered by this Notice. We recommend that you check the privacy statements of other sites you visit before providing any Personal Information.

Click on one of the links below to jump to the listed section:

What Information Is Collected and How It Is Collected

How We Use Your Personal Information

How Your Personal Information Is Disclosed

Your Choices and Rights

How We Retain Your Personal Information

How We Safeguard Your Personal Information

How We Protect Children’s Privacy Online

Notice to Nevada Residents

Notice to California Residents

Your Virginia Consumer Rights

Your Colorado Consumer Rights

Your Connecticut Consumer Rights

Your Utah Consumer Rights

Public Forums Available on Our Sites and Social Media

Changes to this Notice

How to Contact Us

What Information Is Collected and How Is It Collected?

Personal Information We Collect

We may collect Personal Information about you from a variety of ways depending on how you interact with our restaurants, websites, or mobile services. This information includes:

  • Personal Identifiers such as name, address, phone number (including mobile), email address, username and password to access Ruth’s Chris products and online services and anniversary date;
  • Other Personal Identifiers such as names, postal addresses, e-mail addresses, and telephone numbers of others to whom you ask us to send information;
  • Demographic Information such as date of birth and marital status;
  • Financial Information such as payment card details, financial account information, currency code, billing method, and gift card information;
  • Internet/Network Information such as Internet Protocol (IP) Address and/or domain, session key or ID, user login, internet service provider, internet click activity on our websites, analytics data, metadata, browsing history, and search history;
  • Commercial Information such as online ordering and reservation history, records of products or services purchased, obtained, or considered, gift card sales and transaction data, private dining events data, or other purchasing or consuming histories or tendencies;
  • Geo-location information of your computer or mobile device, such as your city, state, province, and country. When you access the website, we may collect precise geo-location information if you permit or enable the website to access such information so that we may provide you with directions based on your location and proximity to the nearest Ruth’s Chris;
  • Audio/Video information, such as CCTV images, photograph; and
  • Other Personal Information you may provide to us, such as comments and online reviews, chats, opinions, and mobile carrier.

How We Collect Information

We may collect your Personal Information provided directly by you or a member of your household when you:

  • Create an account on one of our websites or mobile services;
  • Dine at one of our restaurants; Place an in-person or on-line to go order, or other transaction, with us;
  • Enable your Geolocation services;
  • Make a payment for products or services
  • Make a reservation;
  • Purchase or receive a Gift Card;
  • Sign up to receive emails from us;
  • Sing up for a webcast, presentation, or other events or services;
  • Participate in a marketing survey, promotional sweepstakes, or events;
  • Pay an advance deposit for an event or special occasion;
  • Are referred to us through a marketing promotion;
  • Contact us with a question or request; and
  • “Like,” “Follow” or otherwise connect with or post to one of our Social Media Pages.

We may collect your Personal Information from a device associated with you or your household:

  • Desktop Information: We collect technical information when you visit our websites or services. This may include information such as your Internet Protocol (IP) address, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our websites, and other information about your entire session on our websites.

 

  • Mobile Information: When you use or access our Services from a mobile device, we may collect information such as your unique device ID and your location.

 

  • Geolocation information: We may collect or infer information about your general or precise location. Certain features and functionalities of our website may be based on your location. In order to provide these features and functionalities, we may, with your consent, automatically collect geolocation information from your device via your browser’s location services. If you disable location services, you may not be able to use the full array of features and functionalities available through our Website.

 

  • Device-Based Advertising: We use web servers that keep log files that record data each time a device accesses those servers. These log files are maintained by our website hosting service and contain data about the nature of such access, including the device’s IP address, user agent string (for example, operating system and browser type/version), and referral URL (the external source by which you arrived at our website or the pages you’ve clicked on while on our Website).

 

  • Device Usage Research: Our website uses Google Analytics to analyze visits to our site and to help us improve our site and the effectiveness of our marketing efforts, including by personalizing advertisements you may be shown as you browse the web. To learn more about Google Analytics and your choices, please visit https://policies.google.com/technologies/partner-sites.

 

We may collect your Personal Information using automated technologies:

  • Cookies: We collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Cookies enable us to enhance and personalize your online experience and permit us to remember you when you return to our Website, deliver personalized marketing, and better understand how you use our website. If you do not want us to place any cookies on your device (or any third-party cookies if you’d like), you may be able to turn that feature off on your computer or mobile device. Please consult your browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, certain aspects of the Website may not function correctly or as intended.  You can manage the collection of data via cooking by adjusting your cookie preferences.

 

  • Our cookie consent management tool is configured to recognize a “Global Privacy Control” (GPC) signal, that can be set using certain browsers or browser plug-ins. If you have enabled the GPC and set it to opt out of the sharing of information, our website will recognize this signal and all but strictly necessary cookies will be disabled when you visit the site.

 

  • Session Cookies – We use session cookies to make it easier for you to navigate our Website. A session ID cookie expires when you close your browser.
  • Persistent Cookies – A persistent cookie remains on your hard drive (or other storage medium) for an extended period or until you delete them. To the extent we provide a log-in portal or related feature on our Website, persistent cookies can be used to store your password so that you don’t have to enter it more than once. Persistent cookies also enable us to track analytics and target the interests of our Visitors to personalize the experience on our Website.

 

  • Pixels/Beacons: We may also contract with third-party advertising companies, including Facebook, to serve ads on our behalf across the Internet. These advertising companies will use cookies or pixel tags to collect anonymous information about your visits to our website and your interactions with products and services and may use this information and information about your visits to other websites to target advertisements.

 

  • Online Behavioral Advertising (OBA): There are ways we use OBA on third-party websites that are not affiliated with Ruth’s Chris. These targeted advertisements may appear on other sites that you visit. While www.ruthscrhris.com is not designed to recognize a web browser do not track setting, you may opt out of receiving this kind of behavioral advertising by clicking here: http://www.networkadvertising.org/choices/.

 

  • Analytics and Research: We may contract with other parties who use cookies or other online tracking tools such as beacons or pixel tags to measure the performance of a marketing effort on our behalf, including email marketing or to place advertising on our behalf across the internet. To opt out of Google Analytics, you may download the Google-provided browser add-on here: https://tools.google.com/dlpage/gaoptout.

 

  • Do Not Track Signals: We do not currently respond to Do Not Track settings or other related mechanisms.  As noted in the section above on cookies, you may visit http://www.networkadvertising.org/choices/ to learn more about behavioral advertising and to opt out.

 

  • Link to Websites: The Website may contain links to third-party websites. We have no control over how these website may collect your information. We are not responsible for the privacy practices, policies, security measures, or the content of any such third-party websites. You should check the applicable privacy policy and terms of use when visiting or submitting any information through such third-party websites.

We may collect your Personal Information from the Darden family of restaurants such as:

  • Olive Garden
  • LongHorn Steakhouse
  • Cheddar’s Scratch Kitchen
  • Yard House
  • The Capital Grille
  • The Capital Burger
  • Seasons 52
  • Bahama Breeze
  • Eddie V’s
  • Ruth’s Chris
  • Ruth’s Chris Franchisees

We may collect your Personal Information from other sources:

  • Third Parties: We may combine the information you provide and the information we collect during your visit to our website with data collected in person at one of our restaurants and with data from other third parties, including publicly available data, to better personalize your experience with our website and at our restaurants.

We contract with a third-party fraud prevention service to identify suspicious or fraudulent activity and combat identity theft.

  • Vendors: Our vendors may disclose your Personal Information to us. For example, if you order food or catering, order gift cards, make a purchase for merchandise, make a payment, or provide feedback on your experiences, you may submit Personal Information to one or more vendors that may disclose your information to us.  Our vendors may also receive information from geolocation data providers to help us understand aggregate visit patterns in restaurant markets of interest, but these providers get the location data from sources other than our own apps and websites.   Additionally, for certain features of the online services, you may log in through your third-party social media account or share content from the online Services through third-party social media platforms. When you submit information to a third party, you are subject to that third party’s terms of use and privacy policies, for which we are not responsible.

How We Use Your Personal Information

We collect and use your Personal Information for the following purposes:

  • Create and manage your account;
  • Process your reservation request;
  • Offer and provide products and services to you;
  • Process and collect payments for goods and services;
  • Personalize your experience on our website;
  • Improve your experience at our restaurants;
  • Communicate about, and administer your participation in special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions;
  • For targeted advertising and marketing services;
  • Send information to others if you ask us to do so;
  • Respond to and communicate with you about your requests, concerns, questions, and comments;
  • Operate, evaluate, and improve our business;
  • Perform data analyses;
  • Protect against identity theft, prevent fraud and other criminal activity, claims, and other liabilities;
  • Collect location data for delivery services and to enable check-in notification for curbside to-go orders when you arrive at the restaurant; and
  • Comply with and enforce applicable legal requirements, relevant industry standards, and our policies.

We comply with and enforce applicable legal requirements, relevant industry standards, and our policies. For example, we may use the information you provide when you complete an online order, transaction, or reservation. When you sign up with our eClub or rewards and provide us with your contact information, we may also use that information to contact you with news and special offers.

To the extent permitted by applicable law and with your consent where required, we also use information collected through automated means for purposes such as (i) customizing our users’ visits to our site, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our site, and (iii) managing our site and other aspects of our business. To the extent permitted by applicable law, we also may use this information to provide you with ads about our products when you browse this and other websites.

How Your Personal Information Is Disclosed

  • Darden Family: We may disclose your Personal Information within the Darden family of restaurants. The Darden Family currently includes Darden, Olive Garden, LongHorn Steakhouse, Cheddar’s Scratch Kitchen, Yard House, The Capital Grille, The Capital Burger, Seasons 52, Bahama Breeze, and Eddie V’s, Ruth’s Chris as well as our affiliates and subsidiaries. Members of the Darden family who receive this information from us are not authorized to use or disclose the information except as set out in this privacy statement.

 

  • Third Parties: In order to serve you, we disclose your Personal Information to service providers or third parties that perform functions on our behalf.

We may disclose your Personal Information with vendors or third parties who provide services to us, such as personalizing individual Ruth’s Chris customer experiences, web hosting, online reservation services, email distribution, market research, third-party advertising, promotions management, payment processing, and fraud prevention and detection services. We do not allow these vendors to use this information or to disclose it for any purpose other than as allowed by law or to provide services on our behalf or on an aggregated basis for statistical, benchmarking, or other analytical services.

As permitted by law, we also disclose information collected about you with companies with whom we have formal agreements to conduct analysis, engage in customer research, benchmarking, and improve our products or services.

We may decide to sell or transfer all or part of our business for strategic or other business reasons. As part of that sale or transfer, we may pass the information we have collected and stored, including Personal Information, to anyone involved in the sale or transfer.

  • Franchisees: We disclose Personal Information to Ruth’s Chris Franchisees for the purposes described in this Global Privacy Statement. Franchisees may to use certain Personal Information for their own purposes, such as: managing and honoring your reservations, responding to your requests, and complying with their own legal obligations, including maintaining books & records.

 

  • Compliance With Laws: We may disclose your Personal Information and other information to third parties, including governmental authorities, to comply with any applicable law, regulation, legal process, or enforceable governmental request or if we believe in good faith that such disclosure is necessary to protect against harm to the rights, property or safety of Ruth’s Chris, our customers, or the public as required or permitted by law (especially in emergency situations).

Your Choices and Rights

  • Changing or Updating Your Personal Information: You may request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected by contacting [email protected] or as set forth under “How Can You Contact Us?” below.

 

  • Changes to Your Marketing Preferences: If you wish to opt-out from receiving future marketing communications, you can:
    • Use the unsubscribe link in the email you received from us;
    • Log into your account and update your preferences; or
    • Contact us at [email protected]

 

  • Opting Out or Withdrawing Your Consent: You may opt out of the following:
    • Disclosure of your Personal Information with third parties for their marketing or other purposes by clicking the “Do Not Sell/Share link under “The Right to Opt Out of Do Not Sell or Share”
    • Targeting cookies and other digital tracking technologies by visiting the “Cookie Preferences” page on our website and SMS text messages by replying “stop” to SMS text communications if you have consented to receive them for but not limited to order and delivery status.

How We Retain Your Personal Information

We will retain your Personal Information for the purposes for which the information was collected, as outlined in this Notice. We will retain and use your information to the extent necessary to manage your relationship with us, personalize and improve your overall customer experience, comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this Statement.

How We Safeguard Your Personal Information

We will take reasonable steps to protect the information you provide us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented appropriate physical, electronic, and managerial procedures to help safeguard and secure your information. Unfortunately, no security system is 100% secure; thus, we cannot guarantee the security of the information you provide to us via the Services.

How We Protect Children’s Privacy Online

We do not knowingly collect or maintain Personal Information about children under the age of 13 unless the Personal Information is provided by a parent, legal guardian, or authorized adult. Our websites are not intended for children under 13. If we learn that the online Services have received Personal Information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA).

Notice to Nevada Residents

Nevada residents have the right to submit a verified request directing us not to sell their Personal Information. If you are a Nevada resident and would like to submit such a request, please send your request to [email protected]

Notice to California Residents

Personal Information We Collect, Use, and Disclose

We collect, use, and disclose your Personal Information, as described below, for our business and commercial purposes.

Category of Personal Information Purpose of CollectionThird Parties to which information was disclosedCategories of Sources
Personal Identifiers: Names, addresses, phone numbers (including mobile), email addresses, anniversary dates, and other identifiers.

 

Personal Identifiers of Others: Names, postal addresses, e-mail addresses, and telephone numbers of others to whom you ask us to send information.

We may collect this information to establish a guest record of you, set up rewards and other accounts, create login credentials for you, and for similar reasons.

 

We may collect this information to communicate to you about your purchases, transactions, special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions.

 

We may collect this information to respond to and communicate with you about your requests, concerns, questions, and comments.

Affiliates, franchisees, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, providers of technical services

 

We sell or share for targeted advertising purposes email addresses and online identifiers to marketing and advertising services.

Directly from you

 

Our business partners and affiliates

 

Third Parties you direct to disclose information to us

 

Social Networks

Demographic Information: Date of birth and marital status.We may collect this information to determine what interests you to facilitate targeted communications of products and services to you and to judge the effectiveness of any online marketing campaigns.Affiliates, franchisees, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, and providers of technical services.

 

We sell or share for targeted advertising purposes Internet/Network Information to marketing and advertising services.

Directly from you

 

Our business partners and affiliates

 

Third Parties you direct to disclose information to us

 

Social Networks

Financial Information: Payment information such as payment card details, financial account information, currency codes, billing address, billing method, and gift card information.Process and collect payments for goods and services.Delivery services, providers of payment services, and transactional support providers.Directly from you

 

Our business partners and affiliates

 

Third Parties you direct to disclose information to us

 

Social Networks

Commercial Information: Online order and reservation history, and records of products or services purchased, obtained, or considered, gift card sales and transaction data, private dining events data, or other purchasing or consuming histories or tendencies.We may collect this information to process your reservations.

 

We may collect this information to maintain a record of your dining history preferences and tendencies to serve you better and personalize an experience for you.

Affiliates, franchisees, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, and providers of technical services.Directly from you

 

Our business partners and affiliates

 

Third Parties you direct to disclose information to us

 

Social Networks

Internet/Network Information: Device Internet Protocol (IP) Address and/or domain, session key, user login, internet service provider, internet click activity or sessions on our websites or, analytics data, metadata, browsing history, and search history;We may collect this information to improve our website functionality, improve transaction bandwidth, and personalize your experience.

 

We may collect this information to determine what interests you to facilitate targeted communications of products and services to you, and to judge the effectiveness of any online marketing campaigns.

Affiliates, delivery services, franchisees, marketing, and advertising services, providers of payment services, transactional support providers, and providers of technical services.

 

We sell or share for targeted advertising purposes Internet/Network Information to marketing and advertising services.

Your browser or device
Sensitive Personal Information: Username and password, precise geolocation.See the disclosures regarding Identifiers and GeolocationSee the disclosures regarding Identifiers and GeolocationSee the disclosures regarding Identifiers and Geolocation
Geolocation: Precise location from our device or generated based on IP address.We may collect your address; the location associated with the device used regarding your internet activity to create demographic analysis of visits to our site and promote interests in our products to better market to and understand our customers.Affiliates, delivery services, marketing, and advertising services.

 

We sell or share for targeted advertising purposes Geolocation information to marketing and advertising services.

Your browser or device
Audio/Video: Audio recording (e.g., recorded lines) and visual information such as CCTV images and photographs.We may collect this information for quality assurance of product/service presentations or communications.

 

We may collect this information in public areas of our facilities and online to provide safe and secure facilities and to ensure quality assurance.

Affiliates, providers of technical services, and government entities.

 

 

Directly from you

 

Inferences: Predictions drawn from any of the information identified above to create a profile about your interests and preferences. We may collect information regarding what products or services may interest you, your predicted attachment to your purchased products, and your likelihood of dining with multiple restaurant Brands.Affiliates, franchisees, delivery services, marketing, and advertising services, and transactional support providers.

 

 

Your browser device information generated from your purchases, online browsing, and usage activity.
Other Personal Information: Comments, chats, opinions, and other information you may provide us.We may collect this information to respond to and communicate with you about your requests, concerns, questions, and comments.Affiliates, delivery services, marketing, and advertising services, and transactional support providers.Directly from you

 

 

We retain the personal information we collect for as long as reasonably necessary to achieve the purposes disclosed at the point of collection or in this Privacy Notice unless a shorter retention period is required by law.  The length of retention may vary depending upon factors such as:

  • The existence of an ongoing relationship between you and us;
  • Recordkeeping or legal compliance requirements;
  • Supporting the operation and improvement of our business; and
  • The need to resolve inquiries or complaints.

You or your authorized agent may opt out of the sale or sharing of your Personal Information by:

  • Submitting your request here
  • Calling 1-888-467-4123

 

Your California Consumer Rights

If you are a California resident, the processing of your Personal Information may be subject to the California Consumer Privacy Act (“CCPA”), and you may have certain rights with respect to that information.  In order to exercise some of these rights, you must submit a verifiable consumer request.  The verifiable consumer request must:

  • Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
  • Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it properly.

We cannot honor certain requests or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. You may request any or all of this information up to two times in a 12-month period.

Former Team Member

If you are a former team member residing in California, you or your authorized agent may exercise this right by submitting a verifiable employee request to us by either:

 

  • Submitting your request here
  • Calling 1-888-467-4123

 

Authorized Agent

Only you, or a person you have designated in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request or do not sell request related to your Personal Information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child.

If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.

The Right to Know

You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it, and the third parties and service providers with whom we disclose it.

You or your authorized agent may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Request Deletion

You or your authorized agent also have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Correct Your Information

You or your authorized agent have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us.  We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Opt Out of Sales or Sharing for Targeted Advertising

You or your authorized agent have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that we refrain from selling or sharing for targeted advertising your Personal Information in the future. You may exercise this right without verification by:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Limit the Use of Sensitive Personal Information Processing

Ruth’s Chris uses and discloses sensitive personal information only for purposes permitted under Cal. Civ. Code Sec. 1798.140(e) (2), (4), (5), and (8), and as authorized by regulations adopted by the California Privacy Protection Agency.  We therefore do not offer a right to limit the use and disclosure of such information.

The Right to Non-Discrimination

You or your authorized agent have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Your Virginia Consumer Rights

If you are a Virginia resident, you may have the following rights with respect to your personal data, subject to applicable exceptions:

The Right to Know

You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.

You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request  here
  • Calling 1-888-467-4123

 

The Right to Request Deletion

You also have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Correct Your Information

You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us.  We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:

 

The Right to Opt Out of Sales

You have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Opt Out of Targeted Advertising

You have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:

  • Submitting your request here

If you wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or you may do so by:

  • Submitting your request here

The Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects Concerning a Consumer

Ruth’s Chris does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Virginia law.

The Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your VCDPA rights. Unless permitted by the VCDPA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

Right to Appeal

If you are a resident of Virginia, you may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:

Your Colorado Consumer Rights

The Right to Know

You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.

You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Request Deletion

You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Correct Your Information

You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us.  We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:

  • Submitting your verifiable request here
  • Calling 1-888-467-4123

 

The Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CPA rights. Unless permitted by the CPA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

Right to Appeal

If you are a resident of Colorado, you or your authorized agent may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:

 

Verifiable Requests

Verifiable consumer requests must:

  • Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Authorized Agent

If you wish to have an Authorized Agent make an Opt Out of Sales or Sharing for Targeted Advertising and Profiling for Furtherance Decisions request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.

The Right to Opt Out of Sales

You or your authorized agent have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:

  • Submitting your request  here
  • Calling 1-888-467-4123

 

 

The Right to Opt Out of Targeted Advertising

You or your authorized agent have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:

  • Submitting your request here

If you or your authorized agent wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website, you may do so by:

  • Submitting your request here

 

The Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects Concerning a Consumer

Ruth’s Chris does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Colorado law.

Your Connecticut Consumer Rights

The Right to Know

You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.

You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Request Deletion

You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Correct Your Information

You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us.  We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:

  • Submitting your verifiable request here
  • Calling 1-888-467-4123

 

The Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CTDPA rights. Unless permitted by the CTDPA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

Right to Appeal

If you are a resident of Connecticut, you or your authorized agent may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:

 

Authorized Agent

If you wish to have an Authorized Agent, make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.

 

 

Verifiable Requests

Verifiable consumer requests must:

  • Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

The Right to Opt Out of Sales

You or your authorized agent have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:

  • Submitting your request  here
  • Calling 1-888-467-4123

 

The Right to Opt Out of Targeted Advertising

You or your authorized agent have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:

  • Submitting your request here

If you or your authorized agent wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website, you may do so by:

  • Submitting your request here

 

The Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects Concerning a Consumer

Ruth’s Chris does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Connecticut law.

Your Utah Consumer Rights

The Right to Know

You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.

You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Request Deletion

You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:

  • Submitting your request here
  • Calling 1-888-467-4123

 

The Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your UCPA rights. Unless permitted by the UCPA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

Verifiable Requests

Verifiable consumer requests must:

  • Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

 

The Right to Opt Out of Sales

You have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:

  • Submitting your request  here
  • Calling 1-888-467-4123

 

The Right to Opt Out of Targeted Advertising

You have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:

  • Submitting your request here

If you wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website, you may do so by:

  • Submitting your request here

Public Forums Available on Our Sites and Social Media

Public forums are available on our sites, and they may include text, photographs and videos or other file formats that are accessible to the general public. Unless we tell you otherwise, any information you disclose in these areas may become public information.

We also provide experiences through social media sites such as Facebook, Twitter, LinkedIn, YouTube and other similar social sharing sites. Any information you disclose on these Social Media sites may be subject to re-sharing and is visible to any visitor to these sites. Refer to each social media site for their Terms of Use and Privacy Policies.

Changes to this Notice

We reserve the right to modify this Notice at any time for any reason at our discretion. Any change to this Notice will be posted on our Sites and your continued use of such Site shall be deemed your acceptance of any modified terms.

How to Contact Us?

If you have any questions, privacy concerns, or complaints, please send an email to our Privacy team at [email protected] or send a letter to:

Ruth’s Chris

Attn: Privacy Team

1000 Darden Center Drive

Orlando, Florida 32837

 

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